Office Hours: 8:00am - 4:30pm
4350 SOM Center Road Moreland Hills, Ohio 44022
Phone: (440) 248.1188
Fax: (440) 498.9591
Police Non-Emergency: (440) 248-7585
Fire Non-Emergency: (440) 247-8281
5/1/2019 - Cuyahoga SWCD Workshops
5/1/2019 - No Spring Greening the Hills
4/28/2019 - Orange Library-James A. Garfield Event
4/19/2019 - Good Friday-Village Offices Closed
4/15/2019 - Tax Reminder
4/15/2019 - Chipping Week
3/19/2019 - Service Dept Reminders
3/5/2019 - Harvest for Hunger
2/21/2019 - Cuyahoga County Resident Perception Survey
1/17/2019 - Deer Management Program
Message from Mayor Susan C. Renda
The Moreland Hills’ Police Department hosted a “Town
Hall” meeting on February 26, 2019 to discuss telephone scams and internet
security. Sheryl Harris of the Cuyahoga County Department of Consumer Affairs
and Moreland Hills Police Lieutenant Todd Dietzel spoke and provided useful
tips on how to avoid being scammed. Lt. Dietzel worked with nationally
recognized internet security expert, Alex Hamerston, to compile a list of
things to avoid while using the internet. Ms. Harris spoke about her experience
as Director of Cuyahoga County’s Department of Consumer Affairs and described
common telephone scams being perpetrated in our area. I have tried to capture
the most interesting points from that meeting.
According to Ms. Harris victims may get a phone call
while surfing the web from someone posing as a representative from Microsoft,
Apple, or another well-known tech company. The person on the phone says that they
noticed that your computer is running slow and asks you to allow them to have remote
access. The bogus company then offers to put antivirus software on your
computer for a charge. The truth is you can find this software on the internet
for free plus you should never allow a stranger to have unfettered access to
your computer. Microsoft and Apple do not initiate calls like this. Another
common phone scam occurs when someone contacts you from overseas and offers to
split the profits if you help them move highly valuable goods to the U.S. They
often pretend to be royalty, a missionary or a member of the U.S. military
abroad. They ask for a payment and then disappear.
Another popular scam involves sweepstakes and/or lotteries.
Victims are told that they have won a prize but they have to pay “taxes,” “customs
charges,” or “handling fees” before they can collect their winnings. They may
even receive a “partial winnings” check to cover the fees. However, when the
victim deposits the check they eventually find that it is counterfeit and they
owe the bank all funds that they forwarded to the scammer. Finally, someone
pretending to be a family member (usually a grandchild) calls claiming to need
money to pay a fine to avoid going to jail. The perpetrator is generally crying
hysterically so the victim is unsure whether it is or is not a relative.
Scammers often ask for payment in gift cards whereas
legitimate organizations never ask for that payment method. If someone asks you
to pay with a gift card, you are most likely being scammed. In general don’t be
rushed or scared into sending money to a scammer. When in doubt, call the
police for help. If you have been scammed or even if someone attempts to scam
you, you should report it to the police. According to Lt. Dietzel reporting
incidents like these allow the police to help other victims. Even if they
cannot get your money back, they can warn others. And remember, if someone
tells you not to call the police, your first call should be to the police.
Keep your computer software updated. Both Apple and
Microsoft computers can be set to update operating systems automatically. A
computer with the latest updates is less vulnerable to being hacked. Rely on
your instincts; if it feels wrong, it probably is. Keep yourself informed. Use
the search engine on your computer to research scams. Check the website at the
Cuyahoga County Department of Consumer Affairs at
consumeraffairs.cuyahogacounty.us or call 216.443.7035.
Finally, use long passwords that are hard to guess.
Consider using song lyrics or children’s rhymes such as jackspratcouldeatnofat.
Choose something that is easy for you to remember but hard for a scammer to
I found this meeting extremely informative and worth my
time. I hope to see you at the next one.