First Energy-Communication Tools
First Energy strongly recommends that residents notify the Illuminating Company anytime they experience a power outage, even for blinking lights. This provides the Illuminating Company with a documented record of a power interruption.
There are several ways to report an outage …
For instructions on how to download the app and register your smartphone, please click here: https://www.firstenergycorp.com/content/customer/help/communication_tools.html or open the this attachment.